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SBI executives are available 8 AM - 8 PM from Monday to Saturday You can write to the Manager - Customer Services.
Following are the details: Manager - Customer Services SBI Cards & Payment Services Pvt. DLF Infinity Towers, Tower C,12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana) India.
State Bank of India (SBI) is the largest public sector banking and financial services company in India.
It is a government-owned corporation, headquartered in Mumbai.
However, no points are awarded for balance transfers, cash advance transactions, cash advance transactions designated as purchases, convenience checks, returned purchases, disputed or unauthorized purchases/fraudulent transactions, annual credit card membership fees, money orders, wire transfers, bets, lottery tickets, or casino gaming chips, credit insurance premiums, Account Care fees, interest charges and credit card fees.
To discontinue participation in this program at any time, call (800) 991-8708.
Ensure that you write your 16-digit SBI Credit Card number & contact number/s in the subject line.In case you think that the resolution offered in not satisfactory, or is unresolved by SBI within the time specified, you can escalate this issue to Customer Services Head at customerservicehead[at]sbicard[dot]com.Further in case you do not get satisfactory response you may approach the Chief Executive Officer at CEO[at]sbicard[dot]com.You might have a query in mind regarding your reward points and how to redeem them, or wish to register for SBI Net Banking or you might wish to register your feedback.All that and much more is possible by contacting the customer care division.
Search for No credit card local chat:
Following are the details: Call 18 or 39 02 02 02 (prefix local STD code)SBI credit card customer care no: 18 (toll free)You can also log on to the SBI website and instantly block your card by clicking on ‘Block Lost \Stolen Card’ option.